Is TurboTax still telling you “It Looks Like We Hit A Snag”?

If your TurboTax for Mac is still telling you “It Looks Like We Hit A Snag” after an initial crash AND sending in the error report EVERY TIME you start TurboTax, then you have to clear TurboTax’s instance from the cache for KSCrash.

If you’ve had the situation outlined in:

… but ended up with Step 5 like @Williamfromroswell did, where TurboTax shows that pesky error report window every time you restart, then the one last place you have to look is:


Quit TurboTax and move this folder to the Trash. When you start TurboTax again, it should not show you the error report screen until the next time TurboTax actually crashes.